TwinTurbo.NET: Nissan 300ZX forum - It will be taken care of I can assure you.
People Seeking Info
 
   


     
Subject It will be taken care of I can assure you.
     
Posted by Russell@Z1 on September 05, 2006 at 10:16 PM
  This message has been viewed 72 times.
     
In Reply To Warning: Z1 Motorsports... posted by tomhartman on September 05, 2006 at 08:56 PM
     
Message I'll see that it is addressed and handled to your satisfaction first thing in the AM.
Claiming we are scamming you or going out of business is a little over the top.
We were extremely busy today as a result of the holiday and were unable to even answer all the 400+ phone calls that came in. I can assure you our parts dept would have contacted you regarding the shipping of your item with-in two working days. Our policy is that we ship out items with-in three working days or a least let the customer know that we can't. However we get 75% or so of the orders out the same day.
We do make mistakes and unfortunately our inventory counts are not always 100% accurate considering we have literally millions of parts. Sometimes we have several of an item one day and they may all get used in the shop the next before it even shows up out of our inventory. I wish we could be like WalMart with some huge multi million dollar inventory tracking system but we aren't there yet. We've cut down on errors like this but because of the diversity of our business we still do not have our inventory control perfected. I can tell you that we have the largest Z32 parts inventory anywhere at least on our continent and are striving to keep the massive working inventory to provide the fastest delivery possible.
You ordered on Sat, so the soonest it could have possibly even left Z1 would have been today. We will make sure that you are either given a full refund or that your part ships out as soon as possible if you choose that route.

Russell Floyd

Z1 Motorsports
www.300zx.com
1990+ Nissan Z specialists

Used Parts, New parts, Service/Repair and Performance

2877 Carrollton Villa Rica Hwy
Carrollton, Ga 30116

770-838-7777
770-832-9253 (fax)

     
Follow Ups  
     
Post a
Followup

You cannot reply to this message because you are not logged in.